**** (4.5 stars)
As the awards attest, Lotus of Siam serves some of the best Thai food in the country. This new location is a gorgeous building, and allows them to serve many more people.
As is often the case, with the growth come issues. We’ve always had amazing service at the old location. To describe the service at this new location as disjointed would be giving it too much credit. The fundamental problem is that you don’t have a server. Instead, a whole team of people randomly drops by; two people took our orders, two others took orders for wine, the food was delivered by runners, water refilled by others, and wine… well, the wine was another matter all together.
Lotus of Siam has a great wine list. I didn’t see anyone else in the vast space having a bottle, so it may simply be they’ve forgotten how to serve it. We ordered two bottles and forty minutes later(!) finally were advised they were out of both. We ordered an alternate for one of them, and accepted a recommendation for the other. fifteen minutes later the recommendation finally showed up. The other bottle? Missing in action. We finally gave up and cancelled it after all the food had been served.
And the one bottle we did get ended up being self-serve. We had to get up and get it from the ice bucket every time we needed a refill.
I guess next time we’ll order cocktails.
Lotus of Siam
620 E Flamingo Rd
Las Vegas, NV